Question 1

Is Cheetahtsc insured ?

Accepted Answer

Yes, we are fully insured

Question 2

What types of chemicals are used to disinfect ?

Accepted Answer

Our disinfectant and cleaning products are EPA- certified for disinfecting against coronavirus.

Question 3

Can Cheetahtsc clean my home or facility on a daily , or weekly basis ?"

Accepted Answer

Yes, we offer daily services as well as weekly subscriptions at a discounted rate.

Question 4

How soon can I book a cleaning ?

Accepted Answer

We offer same day, and over-night service.

Question 5

How long does the cleaning process take ?

Accepted Answer

2-3 hours for most homes.

Question 6

What if my scheduled cleaning falls on the holiday ?

Accepted Answer

If your cleaning falls on a holiday Cheetahtsc observes, we will contact you prior to your cleaning and reschedual your cleaning for day that suits you .

Question 7

What is your cancellation policy ?

Accepted Answer

If you ever need to cancel or skip a cleaning day, just give us a call at least 24 hours ahead of of your scheduled appointment. This will give us time to reassign your cleaning staff.If Cheetahtsc receives less than 24 hour notice, or can’t access your home, it may be necessary for us to charge up to the full price of your cleaning .

Question 8

How can I pay for my cleaning?

Accepted Answer

Cheetahtsc gladly accepts the following forms of payment: Mastercard , visa, paypal .Payment is due at the time of service and we require a credit card on file prior to your cleaning.

Question 9

If i give you my keys, how are they protected?"

Accepted Answer

We understand that you don't want your house keys in the wrong hands, which is why we've set up a secure system to ensure your keys never lose their way. Keys are coded as soon as they enter the office and they are stored in a locked box that only Cheetahtsc management can access. When your cleaning day is scheduled , your coded key is matched with your cleaning staff . Upone returning to the office, your cleaning staff returns the keys to management, who then place them back into the secured storage box. Join the 90% of our clients who entrust their keys with us . It makes for a smooth cleaning experience and you'll never have to wait for us to arrive.